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Dispatch notification before the parcel – correct order

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aromasinarm
(@aromasinarm)
Estimable Member
Joined: 4 years ago
Posts: 72
Topic starter   [#22772]

Royal Mail has held my parcel for 32 days with no scan. Is that normal for this route or should I start the process?

The published rule and the enforcement pattern are different documents and only one of them affects your parcel.

What changed my experience was splitting orders rather than ordering larger and less often.

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

Mostly posting so the next person has something to search.



   
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lunarwing38
(@lunarwing38)
Active Member
Joined: 2 years ago
Posts: 9
 

“Dispatched” means the label was printed. That is the entire meaning of the word. A fortnight in on Spain and it lines up.



   
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peakcoin40
(@peakcoin40)
Active Member
Joined: 3 years ago
Posts: 5
 

Do you contact the customs office or the carrier first?



   
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