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Region-Specific Guidance
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Topic starter
08/05/2020 4:30 pm
DHL has held my parcel for 21 days with no scan. Is that normal for this route or should I start the process?
The published rule and the enforcement pattern are different documents and only one of them affects your parcel.
Small, light and boring passes. Large, branded and interesting gets examined.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
Has the handling changed recently for anyone else?
08/05/2020 5:34 pm
No referral links. Shortened links and tracking parameters are the usual offenders.