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Dispatch notification before the parcel – correct order

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lychlantern
(@lychlantern)
Eminent Member
Joined: 4 years ago
Posts: 20
Topic starter   [#34098]

FedEx has held my parcel for 14 days with no scan. Is that normal for this route or should I start the process?

The address matters more than the contents after a while, and nobody warns you about that.

What I have learned is that the 14 day mark is the point to start the process, not the point to panic.

Curious what other people do differently here.



   
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atlasdeck30
(@atlasdeck30)
Active Member
Joined: 7 years ago
Posts: 4
 

Do you contact the customs office or the carrier first?



   
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