Be careful reading one parcel as a rule. Two successes build a false model. Side effects was my main issue with Serbia too.
Same here.
Not on Serbia but the pattern is familiar.
Photograph everything before you open it. Ten seconds, settles most disputes.
The cheapest option costs more once you price in the failure rate.
Same here.
Written confirmation email after every phone call. Cheapest insurance there is.
Do you contact the customs office or the carrier first?
Fees like that are charged by the carrier, not the state, which is why they are hard to contest.
What do you do about the fee? Do you just pay it?
File early.
What do you do about the fee? Do you just pay it? Same for me with Serbia, unfortunately.
Same here.
Photograph everything before you open it. Ten seconds, settles most disputes.
Be careful reading one parcel as a rule. Two successes build a false model. A fortnight in on Serbia and it lines up.
File early.