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24/04/2022 1:42 pm
Got a letter from the customs office about a parcel from Germany. Reading it carefully before I do anything.
Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.
PostNL scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 23 days.
Mostly posting so the next person has something to search.