An Post has held my parcel for 13 days with no scan. Is that normal for this route or should I start the process?
The credit card route gives you recourse and the transfer route gives you a lower price. Pick which you actually want.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
Reading the statute rather than the summary changes the tone of everything you send back.
Tracked and signed-for is a different product to tracked, and the price difference is smaller than the anxiety difference.
Has the handling changed recently for anyone else?
The sticker on the box is just so you know they were in there. It is the letter that matters.
Split the order. Tolerance was my main issue with the UAE too.
Do you contact the customs office or the carrier first? Not on the UAE but the pattern is familiar.