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Chargeback window – how long really?

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reefhead
(@reefhead)
Active Member
Joined: 5 years ago
Posts: 9
Topic starter   [#41171]

Trying to work out whether New Zealand is workable at the moment, because the rules I find online contradict each other.

Reading the statute rather than the summary changes the tone of everything you send back.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

What I have learned is that the 10 day mark is the point to start the process, not the point to panic.

Any experience with the equivalent in another country would help.



   
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