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Chargeback window – how long really?

4 Posts
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FernKeg
(@fernkeg)
Trusted Member
Joined: 2 years ago
Posts: 26
Topic starter   [#35480]

FedEx has held my parcel for 24 days with no scan. Is that normal for this route or should I start the process?

The prepaid card route gives you recourse and the transfer route gives you a lower price. Pick which you actually want.

What I have learned is that the 24 day mark is the point to start the process, not the point to panic.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

The returns address and the contact address are often different and only one of them is a real building.

Wondering whether my expectations are simply out of date.



   
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heatherhatch
(@heatherhatch)
Active Member
Joined: 8 months ago
Posts: 8
 

Same here.



   
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ness_field
(@ness_field)
Active Member
Joined: 1 month ago
Posts: 5
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest.



   
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juniper2732
(@juniper2732)
New Member
Joined: 4 years ago
Posts: 4
 

Split the order.



   
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