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Chargeback window – how long really?

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seizedtwice
(@seizedtwice)
Estimable Member
Joined: 3 years ago
Posts: 79
Topic starter   [#32614]

Got a letter from the customs office about a parcel from Serbia. Reading it carefully before I do anything.

The returns address and the contact address are often different and only one of them is a real building.

A written confirmation email after every phone call is the cheapest insurance there is.

Anyone know the actual process rather than the folklore?



   
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ValeGlow
(@valeglow)
New Member
Joined: 4 years ago
Posts: 4
 

Be careful reading one parcel as a rule. Two successes build a false model.



   
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laneblue
(@laneblue)
Active Member
Joined: 2 years ago
Posts: 8
 

Do you contact the customs office or the carrier first?



   
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fableglass
(@fableglass)
Active Member
Joined: 4 years ago
Posts: 10
 

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price. Six weeks in on Australia and it lines up.



   
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