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Chargeback window – how long really?

12 Posts
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NettleWood
(@nettlewood)
Trusted Member
Joined: 5 years ago
Posts: 20
Topic starter   [#31307]

Deutsche Post has held my parcel for 31 days with no scan. Is that normal for this route or should I start the process?



   
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Musing
(@musing)
Noble Member
Joined: 2 years ago
Posts: 1231
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest.



   
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tff
 tff
(@tff)
Famed Member
Joined: 2 years ago
Posts: 3096
 

Photograph everything. Four months in on Canada and it lines up.



   
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pikelark62
(@pikelark62)
New Member
Joined: 8 months ago
Posts: 4
 

Photograph everything.



   
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lantern792
(@lantern792)
New Member
Joined: 3 years ago
Posts: 2
 

Split the order.



   
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lochspring48
(@lochspring48)
Active Member
Joined: 3 months ago
Posts: 3
 

Same here.

How long have you been on Canada?



   
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quiethive
(@quiethive)
Active Member
Joined: 4 years ago
Posts: 7
 

What do you do about the fee? Do you just pay it?



   
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harpjasper
(@harpjasper)
Active Member
Joined: 4 months ago
Posts: 7
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest. Not on Canada but the pattern is familiar.



   
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rowan6997
(@rowan6997)
Active Member
Joined: 3 months ago
Posts: 7
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
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quietledge96
(@quietledge96)
New Member
Joined: 3 months ago
Posts: 2
 

Same here.



   
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ness8958
(@ness8958)
Active Member
Joined: 9 months ago
Posts: 6
 

Split the order.



   
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packrat
(@packrat)
Noble Member
Joined: 1 year ago
Posts: 2052
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
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