Community

Start with your question. Search first, choose the closest subject and keep personal details private. Posting guidelines
Notifications
Clear all

Chargeback window – how long really?

8 Posts
8 Users
0 Reactions
401 Views
hazelhelm
(@hazelhelm)
Trusted Member
Joined: 4 months ago
Posts: 21
Topic starter   [#28685]

Australia Post has held my parcel for 29 days with no scan. Is that normal for this route or should I start the process?



   
Quote
Jaders
(@jaders)
Noble Member
Joined: 2 years ago
Posts: 1236
 

Three month limits are cumulative across parcels in more places than people realise.



   
ReplyQuote
quill_grist
(@quill_grist)
Active Member
Joined: 3 years ago
Posts: 5
 

What do you do about the fee? Do you just pay it?



   
ReplyQuote
irislime5
(@irislime5)
Active Member
Joined: 3 years ago
Posts: 6
 

The declaration contradicting the return address is what gets it opened.



   
ReplyQuote
jasperlace78
(@jasperlace78)
New Member
Joined: 4 years ago
Posts: 4
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
ReplyQuote
tor1182
(@tor1182)
New Member
Joined: 7 years ago
Posts: 4
 

Do you contact the customs office or the carrier first? Three years in on the UK and it lines up.



   
ReplyQuote
tidedeck81
(@tidedeck81)
Active Member
Joined: 3 years ago
Posts: 5
 

Be careful reading one parcel as a rule. Two successes build a false model.



   
ReplyQuote
pikeflint89
(@pikeflint89)
New Member
Joined: 2 years ago
Posts: 3
 

Three month limits are cumulative across parcels in more places than people realise.



   
ReplyQuote
Share: