Ordered from the UK for the first time and the credit card payment triggered every fraud check the bank has.
A written confirmation email after every phone call is the cheapest insurance there is.
Customs handling fees are charged by the carrier, not the state, which is why they are so hard to contest.
The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.
Wondering whether my expectations are simply out of date.
“Dispatched” means the label was printed. That is the entire meaning of the word.
Written confirmation email after every phone call. Cheapest insurance there is. Same for me with Thailand, unfortunately.
File early. The window is shorter than people think and it starts at the transaction.
Three month limits are cumulative across parcels in more places than people realise.
Do you contact the customs office or the carrier first?
Check the register yourself rather than trusting the number printed on the site. Tolerance was my main issue with Thailand too.
Photograph everything before you open it. Ten seconds, settles most disputes.
Fees like that are charged by the carrier, not the state, which is why they are hard to contest.
Written confirmation email after every phone call. Cheapest insurance there is.