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Who will be charged?

10 Posts
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irishull
(@irishull)
Eminent Member
Joined: 2 years ago
Posts: 17
Topic starter   [#11776]

PostNL has held my parcel for 30 days with no scan. Is that normal for this route or should I start the process?

PostNL scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 30 days.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

Happy to hear I am overthinking it.



   
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quietwind
(@quietwind)
Active Member
Joined: 2 years ago
Posts: 6
 

Split the order.



   
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frostchain16
(@frostchain16)
Active Member
Joined: 2 years ago
Posts: 9
 

Same here.



   
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lilac930
(@lilac930)
New Member
Joined: 7 years ago
Posts: 3
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest. Currently on Revolut myself.



   
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knap6480
(@knap6480)
New Member
Joined: 3 years ago
Posts: 3
 

What do you do about the fee? Do you just pay it?



   
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copperzone53
(@copperzone53)
New Member
Joined: 3 years ago
Posts: 3
 

File early. Tolerance was my main issue with Revolut too.



   
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tide80
(@tide80)
Active Member
Joined: 4 years ago
Posts: 6
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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irislime5
(@irislime5)
Active Member
Joined: 3 years ago
Posts: 6
 

Same here.



   
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amber1790
(@amber1790)
New Member
Joined: 4 years ago
Posts: 2
 

Do you contact the customs office or the carrier first? Two months in on Revolut and it lines up.



   
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dingleberry
(@dingleberry)
Famed Member
Joined: 2 years ago
Posts: 2482
 

Be careful reading one parcel as a rule. Two successes build a false model. Currently on Revolut myself.



   
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