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Three month rule and two parcels

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bracescaur
(@bracescaur)
Eminent Member
Joined: 5 years ago
Posts: 15
Topic starter   [#41107]

DHL has held my parcel for 32 days with no scan. Is that normal for this route or should I start the process?

Filing the paperwork early is worth more than arguing later about whose fault it was.

The three month rule is cumulative across parcels in more places than people realise.

Has the handling changed recently for anyone else?



   
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quiet_pike
(@quiet_pike)
Active Member
Joined: 9 months ago
Posts: 7
 

“Dispatched” means the label was printed. That is the entire meaning of the word.



   
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Enriq
(@enriq)
Famed Member
Joined: 2 years ago
Posts: 2551
 

Be careful reading one parcel as a rule. Two successes build a false model. Same for me with a credit card, unfortunately.



   
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wren7043
(@wren7043)
Active Member
Joined: 5 years ago
Posts: 9
 

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price.



   
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