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Three month rule and two parcels

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moor8311
(@moor8311)
Eminent Member
Joined: 4 months ago
Posts: 21
Topic starter   [#30557]

Got a letter from the customs office about a parcel from Canada. Reading it carefully before I do anything.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

La Poste scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 37 days.

What I have learned is that the 37 day mark is the point to start the process, not the point to panic.

Any experience with the equivalent in another country would help.



   
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atlas2919
(@atlas2919)
Active Member
Joined: 7 months ago
Posts: 7
 

What do you do about the fee? Do you just pay it? Not on SEPA transfer but the pattern is familiar.



   
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