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25/10/2021 8:48 am
Canada Post has held my parcel for 18 days with no scan. Is that normal for this route or should I start the process?
A written confirmation email after every phone call is the cheapest insurance there is.
What I have learned is that the 18 day mark is the point to start the process, not the point to panic.
Would rather do this properly than quickly.
25/10/2021 10:12 am
Filing early beats arguing later. And ask for the reference number, always.
25/10/2021 10:21 am
Photograph everything.