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26/05/2022 11:12 am
Canada Post has held my parcel for 6 days with no scan. Is that normal for this route or should I start the process?
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
Photograph everything before you open it. It takes ten seconds and settles most disputes.
Declarations that contradict the return address are the ones that get opened.
Canada Post scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 6 days.
Has the handling changed recently for anyone else?