Start with your question. Search first, choose the closest subject and keep personal details private. Posting guidelines
Notifications
Clear all
Payment Concerns
1
Posts
1
Users
0
Reactions
30
Views
Topic starter
05/10/2019 10:28 am
Australia Post has held my parcel for 13 days with no scan. Is that normal for this route or should I start the process?
The published rule and the enforcement pattern are different documents and only one of them affects your parcel.
Filing the paperwork early is worth more than arguing later about whose fault it was.
How long would you wait before starting the process?