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FedEx redelivery – the process (4)

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hookatlas
(@hookatlas)
Trusted Member
Joined: 3 years ago
Posts: 25
Topic starter   [#26197]

Trying to work out whether Brazil is workable at the moment, because the rules I find online contradict each other.

A written confirmation email after every phone call is the cheapest insurance there is.

What I have learned is that the 14 day mark is the point to start the process, not the point to panic.

The three month rule is cumulative across parcels in more places than people realise.

Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.

Anyone had this route work recently, or is it closed for now?



   
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indigo_lotus
(@indigo_lotus)
New Member
Joined: 2 years ago
Posts: 3
 

Filing early beats arguing later. And ask for the reference number, always.



   
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viewzephyr
(@viewzephyr)
New Member
Joined: 6 years ago
Posts: 3
 

What do you do about the fee? Do you just pay it?



   
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ember_knee
(@ember_knee)
Active Member
Joined: 1 year ago
Posts: 6
 

Three month limits are cumulative across parcels in more places than people realise.



   
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ebonyherb67
(@ebonyherb67)
Active Member
Joined: 4 years ago
Posts: 8
 

Everyone is an expert until the first seizure letter.



   
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Green_Thumb
(@green_thumb)
Famed Member
Joined: 2 years ago
Posts: 3260
 

The sticker on the box is just so you know they were in there. It is the letter that matters. Not on SEPA transfer but the pattern is familiar.



   
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