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Double charge – handled well, but

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springlilac
(@springlilac)
Trusted Member
Joined: 5 years ago
Posts: 26
Topic starter   [#37700]

Comparing two orders, one from Romania and one domestic. The difference in handling is the interesting part, not the price.

DHL scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 6 days.

Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

Wondering whether my expectations are simply out of date.



   
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peak9524
(@peak9524)
Active Member
Joined: 2 years ago
Posts: 5
 

What do you do about the fee? Do you just pay it?



   
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hazelhall31
(@hazelhall31)
Active Member
Joined: 2 years ago
Posts: 7
 

Everyone is an expert until the first seizure letter.



   
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wealdjoss32
(@wealdjoss32)
Active Member
Joined: 6 years ago
Posts: 6
 

The published rule and the enforcement pattern are different documents. Only one of them affects you.



   
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brookbay29
(@brookbay29)
Active Member
Joined: 4 months ago
Posts: 13
 

The address matters more than the contents eventually. Changing what you order when the address is flagged changes nothing.



   
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Green_Thumb
(@green_thumb)
Famed Member
Joined: 2 years ago
Posts: 3260
 

“Dispatched” means the label was printed. That is the entire meaning of the word.



   
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wrentop
(@wrentop)
Active Member
Joined: 3 years ago
Posts: 6
 

The sticker on the box is just so you know they were in there. It is the letter that matters.



   
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birch1317
(@birch1317)
Active Member
Joined: 2 years ago
Posts: 11
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
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