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Double charge – handled well, but

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lodesable
(@lodesable)
Member Moderator
Joined: 4 years ago
Posts: 90
Topic starter   [#35677]

DHL has held my parcel for 27 days with no scan. Is that normal for this route or should I start the process? The credit card route gives you recourse and the transfer route gives you a lower price. Pick which you actually want.



   
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jade_line
(@jade_line)
Trusted Member
Joined: 2 years ago
Posts: 28
 

Do you contact the customs office or the carrier first?



   
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dingleberry
(@dingleberry)
Famed Member
Joined: 2 years ago
Posts: 2482
 

Customs outcomes are not rulings. A parcel passing is not legal advice.



   
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cragsun
(@cragsun)
New Member
Joined: 3 years ago
Posts: 3
 

Do you contact the customs office or the carrier first?



   
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rainheath
(@rainheath)
Active Member
Joined: 2 months ago
Posts: 5
 

Do you contact the customs office or the carrier first?



   
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