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Payment Concerns
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Topic starter
14/11/2021 8:18 pm
Payment went through twice. Not a disaster, but the way it was handled tells you a lot about the operation.
The three month rule is cumulative across parcels in more places than people realise.
The prepaid card route gives you recourse and the transfer route gives you a lower price. Pick which you actually want.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
Mostly posting so the next person has something to search.
14/11/2021 9:39 pm
The published rule and the enforcement pattern are different documents. Only one of them affects you.
14/11/2021 9:59 pm
Written confirmation email after every phone call. Cheapest insurance there is.
14/11/2021 10:46 pm
What do you do about the fee? Do you just pay it?