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Double charge – handled well, but

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moorrill
(@moorrill)
Eminent Member
Joined: 7 years ago
Posts: 20
Topic starter   [#30986]

Ordered from Australia for the first time and the prepaid card payment triggered every fraud check the bank has.

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

What is the thing you check first now?



   
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dunehunt61
(@dunehunt61)
Active Member
Joined: 3 years ago
Posts: 8
 

File early. Same for me with a 3-D Secure prompt, unfortunately.



   
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tff
 tff
(@tff)
Famed Member
Joined: 2 years ago
Posts: 3096
 

File early.



   
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pike_wood
(@pike_wood)
Active Member
Joined: 5 years ago
Posts: 6
 

What do you do about the fee? Do you just pay it?



   
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gorse7953
(@gorse7953)
Active Member
Joined: 3 weeks ago
Posts: 6
 

Three month limits are cumulative across parcels in more places than people realise.



   
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