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Dispatch notification before the parcel – correct order

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garnet4799
(@garnet4799)
Active Member
Joined: 4 years ago
Posts: 6
Topic starter   [#41464]

Refund question. Order was short by one item and the shop wants a photo before doing anything.

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

The published rule and the enforcement pattern are different documents and only one of them affects your parcel.

Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.

Anyone had this route work recently, or is it closed for now?



   
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hrh_liz
(@hrh_liz)
Noble Member
Joined: 2 years ago
Posts: 1861
 

A privacy service registered three months ago on a domain claiming twenty years of trading is a contradiction.



   
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Bawston
(@bawston)
Noble Member
Joined: 2 years ago
Posts: 1219
 

Three month limits are cumulative across parcels in more places than people realise.



   
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KnollKite
(@knollkite)
Active Member
Joined: 7 months ago
Posts: 6
 

Photograph everything.



   
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