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Dispatch notification before the parcel – correct order

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fen_linden
(@fen_linden)
Estimable Member
Joined: 3 years ago
Posts: 63
Topic starter   [#41332]

Refund question. Order was short by one item and the shop wants a photo before doing anything.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

The address matters more than the contents after a while, and nobody warns you about that.

The prepaid card route gives you recourse and the transfer route gives you a lower price. Pick which you actually want.

Anyone know the actual process rather than the folklore?



   
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ash_mist
(@ash_mist)
Active Member
Joined: 5 years ago
Posts: 6
 

Do you contact the customs office or the carrier first? Currently on PayPal myself.



   
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atlasisle46
(@atlasisle46)
Active Member
Joined: 4 years ago
Posts: 7
 

The sticker on the box is just so you know they were in there. It is the letter that matters. Tolerance was my main issue with PayPal too.



   
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WrenHail
(@wrenhail)
Active Member
Joined: 4 years ago
Posts: 7
 

Same here.



   
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