Got a letter from the customs office about a parcel from the United States. Reading it carefully before I do anything.
What I have learned is that the 6 day mark is the point to start the process, not the point to panic.
Photograph everything before you open it. It takes ten seconds and settles most disputes.
Happy to hear I am overthinking it.
Written confirmation email after every phone call. Cheapest insurance there is.
Fees like that are charged by the carrier, not the state, which is why they are hard to contest.
Do you contact the customs office or the carrier first?
Same here.
Tolerance was my main issue with Revolut too.
The declaration contradicting the return address is what gets it opened.
What do you do about the fee? Do you just pay it? Tolerance was my main issue with Revolut too.
The cheapest option costs more once you price in the failure rate.
Same here.
Photograph everything.
“Dispatched” means the label was printed. That is the entire meaning of the word.
Written confirmation email after every phone call. Cheapest insurance there is.