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Chargeback window – how long really?

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Enriq
(@enriq)
Famed Member
Joined: 2 years ago
Posts: 2551
Topic starter   [#32844]

UPS has held my parcel for 4 days with no scan. Is that normal for this route or should I start the process?

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.

How long would you wait before starting the process?



   
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YarrowHelm
(@yarrowhelm)
Active Member
Joined: 3 years ago
Posts: 5
 

Customs outcomes are not rulings. A parcel passing is not legal advice.



   
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pebblecord
(@pebblecord)
Active Member
Joined: 2 years ago
Posts: 9
 

Everyone is an expert until the first seizure letter.



   
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pebbledial60
(@pebbledial60)
New Member
Joined: 5 months ago
Posts: 3
 

What do you do about the fee? Do you just pay it?



   
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clover3410
(@clover3410)
New Member
Joined: 6 years ago
Posts: 4
 

Photograph everything.



   
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nettlehatch7
(@nettlehatch7)
New Member
Joined: 4 years ago
Posts: 3
 

Split the order. Same for me with Revolut, unfortunately.



   
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dusk4320
(@dusk4320)
Active Member
Joined: 6 years ago
Posts: 10
 

Be careful reading one parcel as a rule. Two successes build a false model.



   
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deckjade
(@deckjade)
Active Member
Joined: 5 years ago
Posts: 5
 

Check the register yourself rather than trusting the number printed on the site.



   
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peakglow94
(@peakglow94)
Active Member
Joined: 5 years ago
Posts: 6
 

Do you contact the customs office or the carrier first?



   
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cliff9926
(@cliff9926)
Active Member
Joined: 2 years ago
Posts: 7
 

Do you contact the customs office or the carrier first?



   
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knollarch77
(@knollarch77)
Active Member
Joined: 4 months ago
Posts: 7
 

The cheapest option costs more once you price in the failure rate.



   
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