Community

Start with your question. Search first, choose the closest subject and keep personal details private. Posting guidelines
Chargeback window -…
 
Notifications
Clear all

Chargeback window – how long really?

3 Posts
3 Users
0 Reactions
261 Views
Enriq
(@enriq)
Famed Member
Joined: 2 years ago
Posts: 2551
Topic starter   [#31115]

Got a letter from the customs office about a parcel from the Netherlands. Reading it carefully before I do anything.

DHL scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 40 days.

The three month rule is cumulative across parcels in more places than people realise.

Curious what other people do differently here.



   
Quote
hollowtop71
(@hollowtop71)
Active Member
Joined: 4 years ago
Posts: 5
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
ReplyQuote
CliffSun
(@cliffsun)
Active Member
Joined: 8 months ago
Posts: 5
 

Photograph everything.



   
ReplyQuote
Share: