Canada Post has held my parcel for 19 days with no scan. Is that normal for this route or should I start the process?
The published rule and the enforcement pattern are different documents and only one of them affects your parcel.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
What changed my experience was splitting orders rather than ordering larger and less often.
Chargeback windows are shorter than people think and the clock starts at the transaction, not at the complaint.
Anyone know the actual process rather than the folklore?
Photograph everything before you open it. Ten seconds, settles most disputes.
The declaration contradicting the return address is what gets it opened.
Be careful reading one parcel as a rule. Two successes build a false model.
Reminder that a tracking number is not required in the post, but the dates and the carrier are.
Written confirmation email after every phone call. Cheapest insurance there is.