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Australia Post has held it for 18 days – normal?

6 Posts
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holdingpattern
(@holdingpattern)
Estimable Member
Joined: 2 years ago
Posts: 77
Topic starter   [#33913]

Got a letter from the customs office about a parcel from India. Reading it carefully before I do anything.

A written confirmation email after every phone call is the cheapest insurance there is.

Small, light and boring passes. Large, branded and interesting gets examined.

Any experience with the equivalent in another country would help.



   
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duskstream97
(@duskstream97)
New Member
Joined: 2 years ago
Posts: 3
 

The sticker on the box is just so you know they were in there. It is the letter that matters.



   
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heather4669
(@heather4669)
Active Member
Joined: 4 years ago
Posts: 7
 

Photograph everything.



   
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juniper_hamlet
(@juniper_hamlet)
Active Member
Joined: 5 years ago
Posts: 5
 

What do you do about the fee? Do you just pay it?



   
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meadowlough3
(@meadowlough3)
Active Member
Joined: 12 months ago
Posts: 5
 

Fees like that are charged by the carrier, not the state, which is why they are hard to contest.



   
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torlink77
(@torlink77)
Active Member
Joined: 1 year ago
Posts: 5
 

Do you contact the customs office or the carrier first?



   
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