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Correos has held it for 21 days – normal?

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WillowWood
(@willowwood)
Trusted Member
Joined: 10 months ago
Posts: 21
Topic starter   [#26228]

Ordered from Portugal for the first time and the prepaid card payment triggered every fraud check the bank has.

Reading the statute rather than the summary changes the tone of everything you send back.

A card that works domestically can fail on an international merchant for dull, uninteresting, entirely legitimate reasons.

The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

Mostly posting so the next person has something to search.



   
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CairnWren
(@cairnwren)
Active Member
Joined: 5 years ago
Posts: 8
 

Same here.

A fortnight in on the Australian personal importation scheme and it lines up.



   
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zephyr_drum
(@zephyr_drum)
New Member
Joined: 3 years ago
Posts: 4
 

The published rule and the enforcement pattern are different documents. Only one of them affects you.



   
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lyme4951
(@lyme4951)
Active Member
Joined: 3 years ago
Posts: 9
 

The published rule and the enforcement pattern are different documents. Only one of them affects you.



   
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echo_vale
(@echo_vale)
New Member
Joined: 1 year ago
Posts: 4
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
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ebonyzone93
(@ebonyzone93)
Active Member
Joined: 7 months ago
Posts: 12
 

What do you do about the fee? Do you just pay it? Same for me with the Australian personal importation scheme, unfortunately.



   
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swanyarrow
(@swanyarrow)
New Member
Joined: 2 years ago
Posts: 3
 

Split orders. Two small parcels beat one large one for reasons that have nothing to do with price. Currently on the Australian personal importation scheme myself.



   
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harbor3903
(@harbor3903)
Active Member
Joined: 1 year ago
Posts: 6
 

What do you do about the fee? Do you just pay it? Not on the Australian personal importation scheme but the pattern is familiar.



   
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hazelhamlet
(@hazelhamlet)
Active Member
Joined: 3 years ago
Posts: 7
 

Filing early beats arguing later. And ask for the reference number, always. A fortnight in on the Australian personal importation scheme and it lines up.



   
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mistvine
(@mistvine)
New Member
Joined: 1 year ago
Posts: 4
 

“Registered with” is doing an enormous amount of work in that sentence. A fortnight in on the Australian personal importation scheme and it lines up.



   
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