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Insurance Troubles
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Topic starter
15/12/2021 12:54 pm
A formulary change question. The paperwork says one thing and the phone line says another.
Function beats pain scores in these conversations. “I cannot sit for twenty minutes” lands.
A clinician note carries more weight in the record than a patient request, so ask them to write it.
What worked for you, concretely?
15/12/2021 1:55 pm
Following this because I am in the same place and have no idea what to ask at the appointment. Five years in on a formulary change and it lines up.
15/12/2021 2:44 pm
You are not imagining it and you are not being difficult. Document it and take the document in.
15/12/2021 3:30 pm
Ask for the longer appointment slot. Ten minutes is not enough for a complex history and pretending otherwise wastes both your time.