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17/04/2022 2:29 pm
Insurance question, and the plan document contradicts what the counter told me.
Function beats pain scores in these conversations. “I cannot sit for twenty minutes” lands.
Being right and being legible are different skills and only the second one wins these.
Anyone else had this in the last year?
17/04/2022 3:13 pm
Same here.
17/04/2022 3:55 pm
Small wins count. Walking to the mailbox is a data point.
17/04/2022 4:17 pm
Function over score.