An out-of-network bill question. The paperwork says one thing and the phone line says another.

Reconcile the medication list out loud, in the room. Silent reconciliation does not happen.

Function beats pain scores in these conversations. “I cannot sit for twenty minutes” lands.

Double appointments exist in a lot of practices. Paying for the longer slot is cheaper than two visits.

There is usually a published notice naming whoever holds the archive of a closed practice.

Anyone else had this in the last year?