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Decoding Aetna Options

5 Posts
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emberwest
(@emberwest)
Eminent Member
Joined: 5 years ago
Posts: 21
Topic starter   [#21280]

A billing error question. The paperwork says one thing and the phone line says another.

A clinician note carries more weight in the record than a patient request, so ask them to write it.

Happy to be told the process is simpler than I think.



   
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Deanzer
(@deanzer)
Famed Member
Joined: 2 years ago
Posts: 3338
 

The pain score conversation is thirty seconds of my life I will never get back, every time. A fortnight in on a billing error and it lines up.



   
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frost_summer
(@frost_summer)
New Member
Joined: 2 years ago
Posts: 4
 

Same here.



   
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indigokeg40
(@indigokeg40)
New Member
Joined: 2 years ago
Posts: 4
 

Worth asking what specifically was measured. Pain scores move with mood and function does not. Currently on a billing error myself.



   
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forgeumber
(@forgeumber)
Active Member
Joined: 7 years ago
Posts: 7
 

Function over score. Currently on a billing error myself.



   
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