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17/12/2022 2:43 pm
An explanation of benefits question. The paperwork says one thing and the phone line says another.
There is usually a published notice naming whoever holds the archive of a closed practice.
Ask for the refusal to be noted in the record. It changes the next conversation more than any argument.
Function beats pain scores in these conversations. “I cannot sit for twenty minutes” lands.
Mostly wanting to know whether my expectations are realistic.
17/12/2022 3:24 pm
Personal experience, labelled as such, is exactly right here. Nobody is prescribing.
17/12/2022 4:15 pm
Same here.
17/12/2022 4:29 pm
Sorry for the basic question, but how do you actually start one of these diaries? Not on an explanation of benefits but the pattern is familiar.