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07/01/2023 10:13 am
A billing error question. The paperwork says one thing and the phone line says another.
A clinician note carries more weight in the record than a patient request, so ask them to write it.
Ask for the amendment rather than the removal. Removal gets refused, amendment gets processed.
Being right and being legible are different skills and only the second one wins these.
Happy to be told the process is simpler than I think.
07/01/2023 11:34 am
My pharmacist has become my actual doctor and I am at peace with it. Currently on a billing error myself.
07/01/2023 11:42 am
Following this because I am in the same place and have no idea what to ask at the appointment. Same for me with a billing error, unfortunately.