Prior authorisation refused without stating which criterion was missed.
Ask for the refusal to be noted in the record. It changes the next conversation more than any argument.
Bring one guideline reference, not a folder. Nobody reads a folder.
The phone log is the part people skip. Date, time, name, what was said, reference number.
Function beats pain scores in these conversations. “I cannot sit for twenty minutes” lands.
Anyone else had this in the last year?
Function over score. Currently on a closed practice myself.
You are not imagining it and you are not being difficult. Document it and take the document in.
Same here.
Same for me with a closed practice, unfortunately.
Access to mugs should be on the clinical questionnaire.
How do you tell the difference between the drug working and just a good week?
Same here.
Function over score. Side effects was my main issue with a closed practice too.