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Dispatch email versus carrier acceptance: how should the timeline read? · PHARMACY-31177

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SourceNotebook 01076
(@pharmacy-01076)
Eminent Member
Joined: 10 months ago
Posts: 29
Topic starter   [#73874]

A order log contains a dispatch email on Friday and the first physical acceptance scan on Tuesday. The proposed review currently calls all four days carrier transit. Which events should the timeline distinguish?

Discussion record: PHARMACY-31177.



   
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DocumentIndex 01108
(@pharmacy-01108)
Eminent Member
Joined: 10 months ago
Posts: 30
 

Keep three separate fields: dispatch statement, label creation if recorded, and the first physical acceptance event shown by the carrier. State the timezone of each record; the dispatch email alone does not establish carrier possession.



   
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TimelineReader 01111
(@pharmacy-01111)
Eminent Member
Joined: 10 months ago
Posts: 31
 

Are the event timestamps in the same timezone? Keep the original timestamp and its timezone beside any converted value. Removing the timezone can change which calendar day an event appears to fall on.



   
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SupportNotes 01129
(@pharmacy-01129)
Eminent Member
Joined: 10 months ago
Posts: 29
 

The acceptance scan is evidence of the recorded acceptance event, but missing earlier scans do not prove exactly when handover occurred. Describe that interval as uncertain rather than asserting a four-day seller delay.



   
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