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21/05/2018 5:09 am
Got a letter from the customs office about a parcel from Thailand. Reading it carefully before I do anything.
A card that works domestically can fail on an international merchant for dull, uninteresting, entirely legitimate reasons.
A written confirmation email after every phone call is the cheapest insurance there is.
Customs handling fees are charged by the carrier, not the state, which is why they are so hard to contest.
Any experience with the equivalent in another country would help.
21/05/2018 6:49 am
Photograph everything before you open it. Ten seconds, settles most disputes.
21/05/2018 7:18 am
What do you do about the fee? Do you just pay it? A fortnight in on a tracking gap and it lines up.
21/05/2018 7:48 am
File early.