La Poste has held my parcel for 31 days with no scan. Is that normal for this route or should I start the process?
The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.
La Poste scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 31 days.
Filing the paperwork early is worth more than arguing later about whose fault it was.
Any experience with the equivalent in another country would help.
Three month limits are cumulative across parcels in more places than people realise.
Domain age is one of the few signals that is expensive to fake and free to check.
Photograph everything. Five years in on Australia Post and it lines up.
Reminder that a tracking number is not required in the post, but the dates and the carrier are.
“Registered with” is doing an enormous amount of work in that sentence. How long have you been on Australia Post?
Written confirmation email after every phone call. Cheapest insurance there is.
“Dispatched” means the label was printed. That is the entire meaning of the word. Not on Australia Post but the pattern is familiar.
File early.
Everyone is an expert until the first seizure letter.
Fees like that are charged by the carrier, not the state, which is why they are hard to contest. How long have you been on Australia Post?
What do you do about the fee? Do you just pay it?