Parcel arrived but with a Canada Post sticker on the box and no explanation. Wondering what triggers that.
A written confirmation email after every phone call is the cheapest insurance there is.
Canada Post scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 9 days.
Filing the paperwork early is worth more than arguing later about whose fault it was.
Has the handling changed recently for anyone else?
Do you contact the customs office or the carrier first? Same for me with An Post, unfortunately.
Same here.
Photograph everything before you open it. Ten seconds, settles most disputes.
“Registered with” is doing an enormous amount of work in that sentence.
Check the register yourself rather than trusting the number printed on the site.
File early. The window is shorter than people think and it starts at the transaction.
Photograph everything before you open it. Ten seconds, settles most disputes.
Reminder that a tracking number is not required in the post, but the dates and the carrier are.
Photograph everything before you open it. Ten seconds, settles most disputes.
Split the order.
Photograph everything.
What do you do about the fee? Do you just pay it?