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09/09/2021 7:47 am
Refund question. Order was short by one item and the shop wants a photo before doing anything.
Photograph everything before you open it. It takes ten seconds and settles most disputes.
A written confirmation email after every phone call is the cheapest insurance there is.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
Anyone had this route work recently, or is it closed for now?