Community

Start with your question. Search first, choose the closest subject and keep personal details private. Posting guidelines
Notifications
Clear all

Splitting orders – does it actually help?

11 Posts
11 Users
0 Reactions
2,560 Views
ShoreDot
(@shoredot)
Eminent Member
Joined: 3 years ago
Posts: 17
Topic starter   [#24709]

Refund question. Order was short by one item and the shop wants a photo before doing anything.

Photograph everything before you open it. It takes ten seconds and settles most disputes.

Royal Mail scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 13 days.

Has the handling changed recently for anyone else?



   
Quote
WillowWood
(@willowwood)
Trusted Member
Joined: 10 months ago
Posts: 21
 

What do you do about the fee? Do you just pay it?



   
ReplyQuote
juniperglow
(@juniperglow)
New Member
Joined: 1 year ago
Posts: 3
 

The sticker on the box is just so you know they were in there. It is the letter that matters. Same for me with USPS, unfortunately.



   
ReplyQuote
frost467
(@frost467)
New Member
Joined: 4 years ago
Posts: 3
 

Everyone is an expert until the first seizure letter.



   
ReplyQuote
Green_Thumb
(@green_thumb)
Famed Member
Joined: 2 years ago
Posts: 3260
 

The sticker on the box is just so you know they were in there. It is the letter that matters. Currently on USPS myself.



   
ReplyQuote
JuliaS
(@julias)
Illustrious Member
Joined: 2 years ago
Posts: 7019
 

What do you do about the fee? Do you just pay it?



   
ReplyQuote
swiftfable
(@swiftfable)
Active Member
Joined: 6 years ago
Posts: 7
 

Photograph everything.



   
ReplyQuote
loch_chain
(@loch_chain)
Active Member
Joined: 3 years ago
Posts: 5
 

Written confirmation email after every phone call. Cheapest insurance there is.



   
ReplyQuote
disktide
(@disktide)
Active Member
Joined: 3 years ago
Posts: 5
 

Do you contact the customs office or the carrier first?



   
ReplyQuote
heath_jar
(@heath_jar)
Active Member
Joined: 4 years ago
Posts: 11
 

How do I find the national register if I do not read the language?



   
ReplyQuote
nighttop55
(@nighttop55)
Active Member
Joined: 10 months ago
Posts: 7
 

Do you contact the customs office or the carrier first?



   
ReplyQuote
Share: