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16/09/2021 6:26 pm
Got a letter from the customs office about a parcel from Portugal. Reading it carefully before I do anything.
The reference number on the letter is the only way anyone will find the file again, so it goes in the subject line of everything.
A written confirmation email after every phone call is the cheapest insurance there is.
Mostly posting so the next person has something to search.
16/09/2021 7:08 pm
Split the order. Tolerance was my main issue with DHL too.
16/09/2021 8:08 pm
A privacy service registered three months ago on a domain claiming twenty years of trading is a contradiction.
16/09/2021 8:23 pm
Filing early beats arguing later. And ask for the reference number, always. Eight months in on DHL and it lines up.