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Royal Mail redelivery – the process (7)

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LunarHamlet
(@lunarhamlet)
Estimable Member
Joined: 2 years ago
Posts: 76
Topic starter   [#30611]

Got a letter from the customs office about a parcel from Mexico. Reading it carefully before I do anything.

The published rule and the enforcement pattern are different documents and only one of them affects your parcel.

Reading the statute rather than the summary changes the tone of everything you send back.

Would rather do this properly than quickly.



   
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umber8803
(@umber8803)
New Member
Joined: 3 years ago
Posts: 3
 

The sticker on the box is just so you know they were in there. It is the letter that matters. Not on the customs office but the pattern is familiar.



   
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hullcrag
(@hullcrag)
Active Member
Joined: 6 years ago
Posts: 5
 

Photograph everything before you open it. Ten seconds, settles most disputes.



   
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cloverview57
(@cloverview57)
New Member
Joined: 3 years ago
Posts: 1
 

Do you contact the customs office or the carrier first?



   
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lilac7222
(@lilac7222)
Active Member
Joined: 5 years ago
Posts: 7
 

The declaration contradicting the return address is what gets it opened.



   
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