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Refund after a short order – how it went (42)

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night_fox
(@night_fox)
Trusted Member
Joined: 3 months ago
Posts: 23
Topic starter   [#13694]

Ordered from South Africa for the first time and the debit card payment triggered every fraud check the bank has.

The returns address and the contact address are often different and only one of them is a real building.

The debit card route gives you recourse and the transfer route gives you a lower price. Pick which you actually want.

Correos scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 37 days.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

Has the handling changed recently for anyone else?



   
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lymedome81
(@lymedome81)
Active Member
Joined: 4 years ago
Posts: 6
 

Same here.



   
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fable9157
(@fable9157)
Active Member
Joined: 1 year ago
Posts: 7
 

What do you do about the fee? Do you just pay it?



   
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kiteivy
(@kiteivy)
Active Member
Joined: 8 months ago
Posts: 6
 

The sticker on the box is just so you know they were in there. It is the letter that matters.



   
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heather6827
(@heather6827)
Active Member
Joined: 4 weeks ago
Posts: 6
 

Everyone is an expert until the first seizure letter.



   
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