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Prepaid card declined on an international order (6)

13 Posts
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scaur_log
(@scaur_log)
Active Member
Joined: 2 months ago
Posts: 3
Topic starter   [#16029]

Refund question. Order was short by one item and the shop wants a photo before doing anything.

The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.

Filing the paperwork early is worth more than arguing later about whose fault it was.

What is the thing you check first now?



   
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lanternloom86
(@lanternloom86)
Active Member
Joined: 4 years ago
Posts: 8
 

Do you contact the customs office or the carrier first?



   
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umber_zone
(@umber_zone)
Active Member
Joined: 1 year ago
Posts: 11
 

Same here.

Same for me with Correos, unfortunately.



   
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brookyarrow
(@brookyarrow)
Active Member
Joined: 2 years ago
Posts: 6
 

Same here.

Not on Correos but the pattern is familiar.



   
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dusk5439
(@dusk5439)
Active Member
Joined: 5 years ago
Posts: 11
 

“Dispatched” means the label was printed. That is the entire meaning of the word. Side effects was my main issue with Correos too.



   
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ridgelune25
(@ridgelune25)
New Member
Joined: 3 years ago
Posts: 4
 

Split the order.



   
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dawn5378
(@dawn5378)
Active Member
Joined: 7 years ago
Posts: 10
 

Three month limits are cumulative across parcels in more places than people realise.



   
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kelphook
(@kelphook)
New Member
Joined: 2 years ago
Posts: 4
 

The sticker on the box is just so you know they were in there. It is the letter that matters.



   
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thorngear
(@thorngear)
Active Member
Joined: 2 years ago
Posts: 6
 

File early.



   
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reefhorn
(@reefhorn)
Eminent Member
Joined: 2 years ago
Posts: 17
 

File early. The window is shorter than people think and it starts at the transaction.



   
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tff
 tff
(@tff)
Famed Member
Joined: 2 years ago
Posts: 3096
 

File early.



   
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ivy4304
(@ivy4304)
Active Member
Joined: 2 years ago
Posts: 5
 

Do you contact the customs office or the carrier first? Currently on Correos myself.



   
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knoll1105
(@knoll1105)
Active Member
Joined: 12 months ago
Posts: 8
 

Everyone is an expert until the first seizure letter. Side effects was my main issue with Correos too.



   
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