Ordered from Italy for the first time and the credit card payment triggered every fraud check the bank has.
The address matters more than the contents after a while, and nobody warns you about that.
The bank blocking a payment is a completely different problem from the shop blocking it, and the fix is different.
Small, light and boring passes. Large, branded and interesting gets examined.
Curious what other people do differently here.
Split the order.
What do you do about the fee? Do you just pay it? Not on DHL but the pattern is familiar.
The cheapest option costs more once you price in the failure rate. Not on DHL but the pattern is familiar.
Photograph everything before you open it. Ten seconds, settles most disputes.
The cheapest option costs more once you price in the failure rate.
File early.
Customs outcomes are not rulings. A parcel passing is not legal advice.
Same here.
Written confirmation email after every phone call. Cheapest insurance there is. Currently on DHL myself.