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29/12/2018 11:31 am
Got a letter from the customs office about a parcel from Mexico. Reading it carefully before I do anything.
The returns address and the contact address are often different and only one of them is a real building.
A written confirmation email after every phone call is the cheapest insurance there is.
UPS scans are generated at the hub, so a silent tracking page is not evidence of a problem for the first 19 days.
Mostly posting so the next person has something to search.
29/12/2018 12:24 pm
Photograph everything.
29/12/2018 1:04 pm
Split the order.